Need assistance with AutoCropper? I'm here to help! Find answers to common questions or reach out directly.
New to AutoCropper? Learn the basics of uploading and cropping your scanned photos.
Having trouble with uploads, processing, or downloads? We can help troubleshoot.
Have an idea for improving AutoCropper? I'd love to hear your suggestions.
Found something that's not working right? Please let me know so I can fix it.
Make sure your image is in JPEG, PNG, TIFF, HEIC, or PDF format. Very large files may take longer to process. If you're still having issues, try refreshing the page or contact me directly.
The free plan covers 5 images per day, up to 3 files per upload, and PDFs up to 5 pages. If you need more, Pro plans remove all of those limits.
Yes. If you're not happy for any reason, email tucker@autocropper.io within 14 days of any charge, including a renewal you forgot to cancel, and that charge is refunded in full to your original payment method. Refunds go through Stripe and usually show up within 5 to 10 business days. You can cancel anytime from your account page and keep access until the end of the period you paid for.
Place photos with some white space between them, scan at 300+ DPI, and make sure there's good contrast between photos and the background. Check out our scanning tips page for more details.
Can't find what you're looking for? I personally read and respond to every support email, so don't hesitate to reach out!
📧 tucker@autocropper.io