How can we help?

Need assistance with AutoCropper? I'm here to help! Find answers to common questions or reach out directly.

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Getting Started

New to AutoCropper? Learn the basics of uploading and cropping your scanned photos.

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Technical Issues

Having trouble with uploads, processing, or downloads? We can help troubleshoot.

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Feature Requests

Have an idea for improving AutoCropper? I'd love to hear your suggestions.

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Bug Reports

Found something that's not working right? Please let me know so I can fix it.

Common Questions

Why isn't my image processing?

Make sure your image is in JPEG, PNG, TIFF, or PDF format. Very large files may take longer to process. If you're still having issues, try refreshing the page or contact me directly.

Can I process more than 10 images per day?

Free users can process up to 10 images daily. If you need more, consider upgrading to Pro for unlimited processing.

How do I get the best scanning results?

Place photos with some white space between them, scan at 300+ DPI, and make sure there's good contrast between photos and the background. Check out our scanning tips page for more details.

Still need help?

Can't find what you're looking for? I personally read and respond to every support email, so don't hesitate to reach out!

📧 tucker@autocropper.io

Fast response times - usually within 24 hours